🛡️ Privacy Policy
Last Updated: November 12, 2025
Welcome! This Privacy Policy explains how TS Life Care Agency collects, uses, and protects your personal information in our capacity as independent policy advisors. We are committed to protecting the privacy and confidentiality of the data you entrust to us.
1. Information We Collect
We only collect information necessary to provide you with accurate quotes, professional advice, and efficient servicing. This includes:
- Identity & Contact Data: Your full name, email address, phone number, and physical address.
- Quote & Policy Data: Information submitted through forms, messages, or during consultations (e.g., details about your car, home, health, or business) necessary to assess your risk and provide a suitable policy recommendation.
2. How We Collect Your Data
We collect data primarily through:
- Direct Interaction: When you fill out forms on our website (including through Formspree), send us an email, call us, or provide details during an in-person or virtual consultation.
- Third Parties: Occasionally, from our service providers or publicly available sources to verify data or assist with claims processing, strictly with your consent or as required by law.
3. How We Use Your Data (Purpose)
| Purpose | Description |
|---|---|
| Policy Advisory & Quotes | To assess your insurance needs, generate accurate and competitive quotes, and provide personalized advice. |
| Policy Servicing & Claims | To assist you with amendments, renewals, and facilitating the claims process with the relevant insurer. |
| Communication | To respond to your inquiries, schedule consultations, and send important service updates. |
| Legal & Regulatory | To comply with legal obligations, regulatory requirements, and industry standards applicable to policy advisors. |
| Service Improvement | To analyze aggregated usage data (not individual data) to improve our forms, website, and advisory services. |
We affirm that we DO NOT and WILL NOT sell your personal data to any third parties.
4. Sharing Your Personal Data
Your data is handled with strict confidentiality. We only share your data when necessary to fulfill our service commitment to you:
- Insurers & Underwriters: We share necessary policy data with the specific insurance companies/underwriters who will be issuing your policy to process your application and coverage.
- Service Providers: We use third-party tools to ensure efficient service delivery. Your form submissions are securely processed by Formspree, which acts as a data processor for this site.
- Legal Obligations: Where required by law, court order, or governmental authority.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. This includes secure data transmission protocols and access controls.
6. Your Data Rights
You have the following rights regarding the personal data we hold about you:
- Right to Access: To request a copy of the personal data we hold about you.
- Right to Correction: To request that we correct any data you believe is inaccurate or incomplete.
- Right to Deletion (Erasure): To request that we delete your personal data, subject to any legal or regulatory requirements we must adhere to.
To exercise any of these rights, please contact our Data Protection Officer (DPO) at tslifecareagency@gmail.com.
Important Notice
This page provides general information about our handling of your data. The specific terms and conditions of your actual insurance policy, including any privacy statements issued by the underwriting insurer, will govern your relationship with the insurer.